False Alerts Due to Delayed Snitch Processing
Incident Report for Dead Man's Snitch
This incident has been resolved.
Posted Mar 18, 2015 - 06:09 EDT
Processing of check-in data was delayed from 6:45AM UTC and lasting until 8:50AM UTC due to issues with our database provider. We did not lose any check-in data but we sent a number of false alerts for customers with 15 minute, 30 minute, and hourly snitches. The issue has been resolved and our processing times have returned to normal.
Posted Mar 18, 2015 - 05:32 EDT